One of my favorite quotes about writing has been attributed to many great authors, including Pascal, Cicero, Twain, Franklin, Thoreau, and others. Though it was said in different ways and different languages, the general premise is that “If I had more time I would have written a shorter letter.”
The common theme is that making your communications more concise and more impactful is difficult. It takes effort to simplify your message to just the important concepts.
Unfortunately, many sales professionals often add every slide they have available into the presentation in the hopes that “something sticks” and that they look smart in front of the client. They then feel compelled to present every slide and spend the entire meeting doing the talking – losing the opportunity to learn more about the client and his or her needs.
In a typical sales cycle, there should be two distinct types of meetings one to narrow in on the client’s needs and qualify the opportunity, and a second one to validate their needs and present the solution.
The first meeting should be about asking great questions and sharing enough information to create interest for a follow up presentation or proposal. Nowhere in this conversation is there room to present dozens of slides on your company’s capabilities.
The second meeting should be a solution presentation that is all about your understanding of the customer’s business, requirements, and how you can help them solve a problem in a compelling, differentiated way. The focus here should be much more on the client and their problem than about the slides in a canned marketing deck.
For this second meeting, a sample storyboard for a solution presentation might include:
While a few of these topics might require more than one slide, you should really work to narrow your messaging to stay focused on their needs and your solution. If you feel that you must include additional information about your company or products, it’s best to put that into an appendix and reference it only if a question comes up. Keep track of how often you need this additional “fluff” and see if it can’t be cut out altogether. You can always send follow up material to respond specifically to a question or objection, once you understand their specific concerns.
Guy Kawasaki’s 10/20/30 Presentations
Guy Kawasaki, a legendary entrepreneur, author and venture capitalist promoted the concept of 10/20/30 for presentations. While this concept was originally intended as a guideline for venture funding presentations, it applies equally well as a guideline for Sales Presentations. The idea is that you should have no more than 10 slides, 20 minutes of material and no font size smaller than 30 points.
Using these guidelines really encourages you to be concise and focused in your messaging, and allow more time for dialogue. With 20 minutes of material, that means you have 2/3rds of the meeting available to engage with the client, listen to their needs and answer questions. If you fill up the meeting with 60 minutes of content, when are you ever going to hear from the client whether you’re on track or missing the mark?
Your goal should be to take the time to write a shorter sales presentation that really focuses on the client’s needs and your understanding of their situation – and see if that doesn’t make you more articulate, effective and influential in your communications.