In 2026, the gap between market leaders and laggards is widening. Success belongs to those who stop reacting and start distancing themselves from the competition through three core signals:
Profitable growth: Leaders are outspending laggards by 8% to steal market share while others stall.
Usage consistency: Forget vanity health scores; consistency is the only metric that predicts renewals with 90% accuracy.
AI leverage: High-performers treat AI as a service to cut administrative work by 47% and double management capacity.