95% of AI Pilots Fail

Most enterprises are stuck in pilot mode. An MIT study found that 95% of AI pilots deliver no measurable impact on P&L. That is $30–40B burned on proofs of concept that never reach the business. 

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Stop buying AI tools. Start buying AI-powered services. 

The problem is managerial, not technical. Treat AI like a team of junior analysts, win with hybrid services that pair AI with expert operators, and redesign how work gets done. 

  • Run a hybrid service model 
    Operate AI as a managed service with humans in the loop. Proven workflows, guardrails, and persistent memory lift quality and trust.
  • Deliver into existing workflows 
    Remove the change burden. Keep current tools while the partner manages the stack, updates, and compliance. Results show where work happens.
  • Put owners on the hook 
    Let frontline managers own use cases and metrics. Codify direction and feedback so the service adapts to strategy shifts, new data, and edge cases. 

Access the research and talk with an SBI expert on the three moves that convert AI into measurable results.

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