Software Scale with Precision
Accelerate your software company's growth with data-driven go-to-market strategies. We help SaaS, enterprise software, and platform companies optimize revenue operations, scale efficiently, and achieve sustainable ARR growth.
The SaaS growth equation.
Software companies face intense pressure to demonstrate efficient growth. The era of growth-at-any-cost is over-investors demand Rule of 40 performance, improving CAC ratios, and predictable revenue engines. Success requires balancing rapid expansion with capital efficiency while optimizing every stage of the customer lifecycle.
Industry Challenges
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CAC inflation
Rising acquisition costs compress margins and extend payback periods.
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Churn pressure
Customer retention challenges impact net revenue retention and valuation.
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Go-to-market efficiencyInefficient GTM motions drain resources without driving growth.
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Market saturationIntensifying competition in mature categories makes differentiation critical.
How We Help
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ICP precisionData-driven segmentation that identifies highest-value customer profiles.
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Revenue engine optimizationSystematic approaches to improve efficiency across marketing, sales, and CS.
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Packaging & pricingStrategic monetization models that maximize ACV and expansion revenue.
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Expansion playbooksSystematic customer success programs that drive net revenue retention.
Software Market Dynamics
Key metrics defining the software industry landscape.
$1.4T
Global Software Market
Enterprise software spending by 2030
118%
Median NRR
For top-quartile SaaS companies
18.5%
Market Growth
SaaS CAGR through 2028
40
The rule of 40 remains the benchmark through 2030
Target: Growth + Margin = 40%
Solutions for Software Companies
Specialized strategies to optimize your entire revenue engine and achieve capital-efficient growth.
ICP & Segmentation
Identify and target high-value customer segments with precision.
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•Data-driven ICP definition
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•Firmographic and behavioral segmentation
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•Account-based targeting strategies
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•Propensity-to-buy modeling
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Revenue Operations
Build scalable, efficient revenue engines across marketing, sales, and CS.
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•GTM process optimization
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•Lead-to-revenue workflows
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•Sales and CS enablement
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•Revenue attribution modeling
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Packaging & Pricing
Design monetization strategies that maximize ACV and expansion.
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•Value-based pricing models
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•Tiering and packaging strategies
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•Usage-based monetization
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•Expansion revenue optimization
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Customer Success Excellence
Reduce churn and drive expansion through proactive customer success.
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•CS playbook development
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•Health scoring and risk identification
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•Expansion opportunity detection
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•Executive business reviews
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Sales Effectiveness
Improve win rates, shorten sales cycles, and increase deal sizes.
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•Sales process optimization
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•Win/loss analysis
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•Deal desk and discounting strategies
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•Sales performance analytics
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Marketing ROI
Optimize demand generation and improve marketing efficiency.
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•Channel mix optimization
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•Lead scoring and routing
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•Content and campaign analytics
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•Marketing-sourced pipeline growth
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Software Growth Stories
Real transformations from B2B SaaS, enterprise software, and platform companies.
SaaS Efficiency Breakthrough
Challenge
A Series B SaaS company had healthy ARR growth but deteriorating unit economics, with CAC payback extending from 14 to 22 months.
Solution
We rebuilt their ICP, optimized sales territories, implemented lead scoring, redesigned pricing tiers, and created customer success playbooks focused on expansion.
Outcome
CAC payback improved to 11 months, sales cycle decreased 38%, NRR increased from 102% to 127%, and Rule of 40 improved from 18 to 52.
Enterprise Software Scale-Up
Challenge
An enterprise software vendor struggled to scale beyond founder-led selling, with inconsistent deal execution and long sales cycles.
Solution
We designed a repeatable sales methodology, created account-based playbooks, trained sales teams on value selling, and implemented sales enablement infrastructure.
Outcome
Sales team productivity doubled, win rates improved from 22% to 41%, average deal size increased 67%, and revenue scaled 3.1x in 18 months.
Churn Reduction & Expansion
Challenge
A vertical SaaS platform had strong new logo acquisition but suffered from 28% gross churn, limiting net revenue retention and valuation.
Solution
We implemented customer health scoring, created risk mitigation playbooks, designed expansion motion frameworks, and trained CS teams on value realization.
Outcome
Gross churn decreased to 9%, expansion revenue grew from 12% to 34% of total ARR, and NRR improved from 86% to 118%.
GTM Model Transformation
Challenge
A B2B platform company needed to transition from high-touch sales to a product-led growth motion to improve efficiency and scale.
Solution
We designed a hybrid GTM model, created self-serve onboarding flows, implemented product-qualified lead scoring, and built inside sales playbooks for expansion.
Outcome
Customer acquisition costs decreased 62%, time-to-value improved 5x, free-to-paid conversion reached 18%, and overall growth accelerated.
Software Industry Expertise
Insights from advisors who understand the unique dynamics of software company growth.
Mike Hoffman
CEO, SBI Growth Advisory
Software companies that optimize for capital efficiency while maintaining growth velocity build sustainable competitive moats and command premium valuations.
Read CEO insights
John Staples
Sr. Partner, Talent Practice Lead
The best software companies treat their go-to-market as a product-continuously testing, iterating, and optimizing every component of the revenue engine.
Read CRO playbooks
Isaac Silverman
CTO
AI transforms software GTM by enabling hyper-personalization at scale, predictive churn prevention, and intelligent lead scoring that drives conversion.
Learn about SBI Wayforge™