Podcast

Every episode is an unscripted conversation between GTM leaders, experts and practitioners, discussing what is on the minds of executives, latest market trends, and SBI research and insights.

Episode 1:
The End of the Static Playbook: Building Situational Fluency with AI

  • Featuring Ray Makela & Mark Magnacca
  • 3 Feb 26
  • 38 min espisode

Key Talking Points:

  • The "Living Constitution" framework: Why playbooks must be dynamic and accessible in the flow of work.
  • The "Jet Simulator" shift: Using AI avatars to build muscle memory without burning leads.
  • Scale via DSRs: How Digital Sales Rooms allow sellers to manage "10 fishing poles" instead of one.
  • Deliberate coaching: How AI frees managers from administrative burden to focus on high-leverage skill transfer.
  • Onboarding velocity: Helping new hires "walk in working" through curated digital streams.

Episode 1:
The "Closer" is a Myth: Why Negotiation Starts at Discovery–Not the Contract

  • Featuring Ray Makela & Phil Putnam
  • 2 Dec 25
  • 36 min espisode

Unpack why negotiation actually begins in discovery—not at the contract stage—and how sellers can replace charm-based tactics with a disciplined, leverage-driven commercial process. 

Episode 1:
The Death of Instinct: Why AI is the Only Path to Predictable Growth | SBI Podcast

  • Featuring Mike Hoffman & Jeff Kiesel
  • 28 Nov 25
  • 25 min espisode

Human intuition creates unpredictable revenue. Learn how Restaurant Technologies used AI and micro-segmentation to automate efficiency, redefine talent profiles, and secure double-digit growth.

Episode :
From Training to Transformation

  • Featuring Ray Makela & Bart Freedman
  • 25 Oct 25
  • 19 min espisode

When your market is mature and hypercompetitive, standing still is the fastest way to fall behind. In this episode, SBI Managing Director Ray Makela speaks with Bart Freedman, Vice President of Sales at Biamp, about what it takes to evolve a sales organization that was successful but no longer competitive. 

Buyers weren’t interested in product demos anymore. They wanted to talk about outcomes. To stay ahead, Biamp rebuilt how their global team sells, learns, and improves. Through customized training, embedded tools, and SBI’s Collaborative Learning Experience (CLX) platform, Biamp created lasting behavior change — and saw a 30% lift in seller confidence. 

Tune in as Ray and Bart unpack how Biamp’s transformation turned sales training into a growth system built for scale. 


Key Talking Points:

  •  How Biamp shifted from product demos to value conversations

  • Why facilitator experience determines training success

  • How the CLX platform drove global engagement and adoption

  • What made tools stick in daily sales rhythms

  • Why treating enablement as a system—not a sprint—fuels sustained growth 

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