Pricing Page Teardown - Does Freeletics' Pricing Strategy Need to Hit the Gym?

In this episode, Patrick Campbell takes a deep dive into the controversial pricing strategy of Europe's leading fitness app, Freeletics, and suggests innovative ways they could rethink their pricing for better market positioning.

 
 
db548689-c1ca-4b2f-ab91-8690be778c60_S07-E02-Freeletics-v1

Overview of Freeletics

 

Freeletics is a well-renowned fitness app that offers a comprehensive range of services including coaching, training, and meal plans. Touted as Europe's leading fitness app, Freeletics boasts a healthy customer base and raised $70 million. But there's a catch! Despite their seemingly successful trajectory, Freeletics appears to have stumbled when it comes to their pricing strategy, an issue that several businesses unwittingly replicate.

76b5eefd-7249-4331-8ce2-f7f2d29f1b40_S06-E02-Freeletics-Founders

 

Background of Freeletics

Freeletics was born in Munich, Germany, in 2012, courtesy of founders Andrej Matijczak, Joshua Cornelius, Mehmet Yilmaz, and Daniel Sobhani. Their main objective was to disrupt the costly fitness market by introducing a personalized training regimen that was both accessible and affordable to anyone with a smartphone. The app's standout feature is an AI-driven coaching system that designs personalized training plans based on a user's unique fitness level, goals, and feedback. When coupled with their nutrition features, Freeletics presents a solid contender within the saturated fitness app market.

 

Reaction to Pricing Page

While Freeletics does a commendable job in showcasing its value proposition and acquiring social proof, it appears to falter when it comes to their pricing. By situating themselves somewhere between premium and budget services, they might be underselling their offerings. On a 12-month basis, they charge around $100 per year, which seems undervalued given the quality and extent of their services.

Moreover, the pricing presentation could use some simplification. The current structure contains a multitude of fractional numbers and percentages which could potentially confuse users. A clearer, more direct presentation of their pricing could enhance their conversion rates.

 

8b1dba9f-2887-4333-aeeb-9b7851a71e21_S06-E02-Freeletics-Success_Stories

 

Takeaways

Price Points

  • Freeletics' pricing point requires careful scrutiny. Their current price point, hovering around $125 per year, might be too low given the comprehensive range of services they offer. Based on the analysis, there seems to be potential for increasing the price point to $150 without negatively impacting the perceived value.

7c39b7a0-66d7-4ba9-aa14-d27fb78b890b_S06-E02-Freeletics-Price_Point

Discounts

  • The company offers a sizable discount for longer subscription periods, which is generally a good strategy. However, the presentation of these discounts, with various percentages and fractional numbers, could be confusing for potential customers.

cc108ea4-ce0c-414e-a634-fa62fa060f8d_S06-E02-Freeletics-customer_retention

Cost Calculator

  • Freeletics provides a brilliant cost calculator, enabling users to compare their current fitness expenditure against the cost of a Freeletics subscription. This feature is highly innovative, but its execution could be improved. For instance, it could be made more prominent and used as a decision-making tool for potential customers closer to the point of purchase.

0ee9e9fb-ea2b-434d-894d-b20de8ae9c2c_S06-E02-Freeletics-Cost_Calculator_1

Recap

Freeletics has crafted a strong value proposition and made a mark in the fitness app market. However, it seems that they're not leveraging their position fully when it comes to pricing. By revisiting their price points, simplifying discount presentations, and optimizing the placement of their cost calculator, they could potentially enhance their customer conversion and retention rates. While they have a few areas to improve, they are also implementing several effective strategies that other businesses can learn from.

Remember, it's not just about being the cheapest or the most expensive. It's about effectively communicating the value that justifies the price point. This is where Freeletics, and many other businesses, can make improvements to realize their full potential.

 

Need help with your pricing?

Price Intelligently by Paddle is revolutionizing how SaaS and subscription companies price and package their products. Founded in 2012, we believe in value-based pricing rooted in first-party research to inform your monetization strategies. We combine expertise and data to solve your unique pricing challenges and catapult growth.

Head over to our website to learn more.