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Episode 6:
Big Returns from Customer Success - Part #1
- Featuring Tony Erickson, BJ Schaknowski & Nicole Rogas
- 28 Nov 23
- 18 min espisode
Key Talking Points:
• How symplr continues to tell a consolidated brand story after 15 acquisitions
• The payoff of heavily investing in customer success, which reduces churn
• Hiring the right go-to-market talent that aligns with the company’s GTM strategy
Episode 5:
Empowering Sales with AI
- Featuring Ray Makela & Conor Grennan
- 7 Nov 23
- 39 min espisode
Key Talking Points:
• Use cases for generative AI in Sales and how it augments various tasks
• Overcoming resistance to AI use, and key considerations such as data privacy
• Ideas for effective AI enablement, as well as other new use cases for AI
Episode 4:
Growth at Any Cost is Over
- Featuring Mike Hoffman & Pilar Schenk
- 24 Oct 23
- 25 min espisode
Key Talking Points:
• The GTM levers that drive greater value generation in 2024
• How to better leverage commercial tech to increase sales efficiency
• What advancements the tech industry is making with generative AI
Episode 3:
Know to Grow Sales Talent
- Featuring Tony Erickson & Karen Mattice
- 10 Oct 23
- 21 min espisode
Key Talking Points:
• Assessing talent and creating individual OKRs in line with corporate OKRs
• Developing standardized training that focuses on gaps in key competencies
• How Nearmap leverages AI to analyze and optimize sales conversations